Privacy Policy for The Digestive Health Clinic

Introduction

The Digestive Health Clinic ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and share your personal data, as well as your rights in relation to that data. We comply with all applicable data protection laws, including the General Data Protection Regulation (GDPR).

Who We Are

The Digestive Health Clinic is a registered dietitian service in Ireland, recognized by the Irish Nutrition and Dietetic Institute (INDI). We offer dietary consultation services aimed at improving digestive health.

Contact Information

For any questions regarding this Privacy Policy or our data practices, please contact us at:

  • Address: Therapy Rooms, Victoria Cross Rd, Cork, Ireland
  • Email: aoife@thedigestivehealthclinic.com

Data Controller

The Digestive Health Clinic is the data controller responsible for your personal data. Our designated data protection officer can be contacted at aoife@thedigestivehealthclinic.com.

Personal Data We Collect

We collect and process personal data related to you in the following ways:

  1. Information You Provide Directly:
    • Name
    • Email address
    • Telephone number
    • Address
    • Health information relevant to dietary consultations
    • Payment information (for billing purposes)

  2. Information We Collect Automatically:
    • IP address
    • Browser type and version
    • Time zone setting
    • Browser plug-in types and versions
    • Operating system and platform
    • Information about your visit, including the URL clickstream to, through, and from our site (including date and time), services you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.

How We Use Your Personal Data

We use your personal data to:

  • Provide dietary consultation services.
  • Communicate with you regarding appointments, health updates, and administrative information.
  • Process payments and manage billing.
  • Improve our website and services.
  • Send you information about our services, if you have opted to receive such communications.
  • Comply with legal obligations.

Legal Basis for Processing Your Data

We process your personal data based on the following legal grounds:

  • Consent: Where you have given clear consent for us to process your personal data for a specific purpose.
  • Contract: Where processing is necessary for the performance of a contract with you.
  • Legal Obligation: Where processing is necessary for compliance with a legal obligation.
  • Legitimate Interests: Where processing is necessary for our legitimate interests or those of a third party, provided your interests and fundamental rights do not override those interests.

Sharing Your Data

We do not share your personal data with third parties except in the following circumstances:

  • With your consent.
  • To comply with legal obligations.
  • To protect the rights, property, or safety of The Digestive Health Clinic, our clients, or others.
  • With service providers acting on our behalf who have agreed to confidentiality restrictions and use your personal data only as we instruct.

Third Party Websites

Our website may contain links to other websites not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. The inclusion of any link does not imply our endorsement of the third-party site. If you decide to access any of the third-party websites linked from our site, you do so at your own risk.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including to comply with legal, accounting, or reporting requirements.

Your Rights

You have the following rights regarding your personal data:

  • Access: You have the right to request a copy of the personal data we hold about you.
  • Rectification: You have the right to request correction of any inaccurate or incomplete data.
  • Erasure: You have the right to request deletion of your personal data where there is no good reason for us to continue processing it.
  • Restriction: You have the right to request restriction of processing your personal data in certain circumstances.
  • Portability: You have the right to request the transfer of your personal data to another party.
  • Objection: You have the right to object to the processing of your personal data where we are relying on legitimate interests.

To exercise any of these rights, please contact us at aoife@thedigestivehealthclinic.com

Cookies

Our website uses cookies to enhance user experience. For detailed information on the cookies we use and the purposes for which we use them, please see our Cookie Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes we make will be posted on this page, and where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our Privacy Policy.

Complaints

If you have any concerns about our use of your personal data, you can make a complaint to the Irish Data Protection Commission at https://forms.dataprotection.ie/contact.

Conclusion

We are committed to protecting and respecting your privacy. For more information, please contact us at aoife@thedigestivehealthclinic.com